The NTN Help Center was created by New Tech Network to support school leaders and teachers that have partnered with us to transform teaching and learning in their schools. There are three tiers of support provided through the NTN Help Center:
- Free Limited Access: Most of the articles included in the quick guides are open and available to the public. No sign in is required.
- Full Access: Schools who have selected to access NTN's content and community in their contract have access to 100s of additional articles that are not included in the quick guides.
- Full Access and Support: Schools who desire additional coaching support can choose this option which allows teachers and school leaders to submit request for coaching support through the Help Center.
For the 2019-2020 school year, only schools that are starting their work with NTN in 2019 will be able to submit tickets to the NTN Help Center. All others will continue to communicate with their school coach through email. Starting in the fall of 2020, all coaching support will occur through the Help Center.